With the Request for Quotation feature, users can send requests and receive quotes for new products from Suppliers, helping to optimize the sales process for desired products.
Key features include:
- My request: Allows users to manage and track the status of their product quotation requests.
- Request a product: Enables users to create a new product quotation request to the Supplier.
- Received Quotes: Allows users to view detailed quotes for each product.
Video Tutorial
I. MY REQUEST
Part 1: My Request management page
In the My Request tab, the management page displays the following information:
- Product information: Details of the products the user has requested.
- Posted at: The date and time when the request was successfully created.
- Received quotes: Number of products the Supplier has responded to, including:
- Total number of quoted products.
- Number of products viewed by the user.
- Status: The current status of the request:
- Waiting for quotes: The request has been successfully created and is awaiting the Supplier’s quote.
- Expired: The request has passed its validity period (each request is valid for 15 days from the creation date) .
- Accepted: The Supplier has provided a quote, and the user has accepted it by adding the product to My Product.
Part 2: Detail request page
Users can access My Request and select a request to view its details. The detail page includes the following information:
1. Seller request – Information about the user’s request:
- Product information
- Request creation time: request expiration time (counting down from 24 hours after creation)
- Selling region
- Product link
2. Received quotes – Information about quotes from the Supplier:
- Product image
- Quoting time
- Product name
- Price range
- Number of variants
- Status: The status of a quote, including:
- Accepted: The quote has been added to the collection by the user from this request
- Added: The quote/product has already been added to the collection previously
- Canceled: The quote has been canceled by the Supplier and can no longer be added to the collection by the user
* Note: Users are only allowed to add one quote to the collection per request (Accepted is allowed only once).
II. REQUEST A PRODUCT
* Note: When requesting a quote for a new product in the system, users must provide a product link (the system cannot identify the product from images provided by the customer). The product link description should preferably be in English rather than other languages.
Step 1: Open the Request a product form
On the main interface, users click My Request, then select Request a product to create a new product quotation request.
Step 2: Fill in the Request a product form
Users enter the following information:
- Product link: Paste the product link. By clicking Get Information, the system can fetch product details (product name, product image) for the user, which can then be edited if needed.
- Product name
- Product image
- Shipping country: Target selling region
After completing the information, users click Create to submit the request.
After submitting a quotation request, the system will record it and display the requested product on the main screen.
III. Received Quotes
After submitting a product request, the system will display the quote at My Request => select Waiting for Quote => then check the Received Quotes section.
Here, you can view the number of quotes sent for each product.