Create Banzota’s account

Video Tutorial

Create Banzota’s account

Step 1: On the Login page, select Sign Up

The Sign Up page includes the following information:

1.1. Email: 

• Enter the email address you are currently using
• The email must be in a valid format (e.g., name@example.com)
• This will serve as your login account and the place to receive verification codes (if any)

1.2. Password

• Enter a password to use for logging in (the password will be encrypted)
• Password must meet security requirements: at least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character
• You can click the eye icon to view the password you entered

1.3. Confirm Password

• Re-enter the password exactly as entered in the Password field
• This helps verify that you typed the password correctly.
• Common errors:
  • “Confirm Password is required”: confirm password not entered
  • “Passwords do not match”: passwords do not match

Step 2: Fill in all information correctly and click Sign Up. You will be redirected to the Verify Your Email screen.

Step 3: Open your inbox and find the email titled “[Validation_code] is your Banzota validation code” sent from the system.

In the email, you will see:

• Greeting and instructions to verify your email
• A 6-digit OTP code
• Instructions for using the OTP and its expiration time

Step 4: Enter the OTP on the Verify Your Email screen

1. Enter the 6-digit OTP sent in the email
2. Verify that the code is correct
3. Click Verify to complete the email verification process

Important notes:

• If you do not receive the email, check your Spam/Junk folder or select Resend
• OTP is valid for a short period and can only be used once
• If the OTP expires, click Resend to get a new code
• If you enter the OTP incorrectly more than 5 times, it will expire. Click Resend to request a new OTP.

Forgot Password

The Forgot Password feature allows users to create a new password for their registered account.

Step 1: Submit a password reset request

• On the Login screen, click the “Forgot Password?” link
• The system will navigate to the Forgot Your Password screen

• Enter your registered email and click Send Email

Step 2: Receive the password recovery email

After submitting the request, the system will send an email with the subject “Banzota – Forgot Password”

The email includes:

• Greeting and notification about the password reset request.
• A 6-digit OTP for verification.
• OTP validity period and security notes.

Step 3: Enter OTP on the Verify Your Email screen

Return to the Verify Your Email screen:

• Enter the 6-digit OTP from the email
• Click Verify to confirm the code

If the OTP is valid, the system will navigate to the next step

Step 4: Create a new password

On the Update Your Password screen:

1. Enter a new password in New Password following the rules:
   • 8–20 characters
   • At least 1 uppercase letter
   • At least 1 lowercase letter
   • At least 1 number
   • At least 1 special character
2. Re-enter the password in Confirm Password
3. Click Update Password to complete

If valid, the system updates your password and displays a success message.

Important notes:

• If you do not receive the email, check your Spam/Junk folder or select Resend
• OTP is valid for a short period and can only be used once
• If the OTP expires, click Resend to get a new code
• If you enter the OTP incorrectly more than 5 times, it will expire. Click Resend to request a new OTP.